Hello everyone
We use sap ecc 6.0 and we cut sap maintenance contract some years ago,now we want to upgrede the hardware,so we request a new licese key,but when we request from service.sap.com/support,it says "You do not have a maintenance contract for this installation.Please contact SAP contracts to arrange for a maintenance contract."
As far as I know,maintenance contract is for download patch and ehp.We requese a license key not maintenance certificate.Why we can't request a license key?
