Edit a reference object/ibase details - SAP CRM Service Manager 4.1

Hi All,

I am working on Service Manager 4.1 application . As mentioned the updation of ibase is present in the standard application itself.

My question is , can I reference object which is already present in the SO or only local objects can be edited.

Also how can I edit the serial number here . If I modify the Java code to edit the serial number , will this be supported in the application.

Please guide.

Thanks and Regards

Neha Mahanty