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Web Intelligence version 3.1 does not recognize UTF-8 characters (Korean, Japanese)

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We have a SAP BO Universe (version 3.1) which is based on an Oracle Datasource (Oracle Tables).

 

These tables store information related to Clients' Information (Addresses, Names).

 

We have a WebI Report based on such Universe. My problem is that when we execute this WebI report, some characters do not get displayed properly.

 

1.PNG

 

However if we create a Crystal Reports Report based on the same Universe, we can see these characters correctly displayed on it.

 

2.PNG

 

We have applied the following Notes, in order to see if this could help us with this problem : 0001379426 and 0001242652, however this didn't help at all.

 

Has anyone ever submitted this same problem with a different version?

 

We greatly appreciate any help.

 

Best regards


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