Hello Experts,
We are using program RBDAPP01 for processing (yellow to green) inbound Idocs coming from Oracle On Demand team.
There is a batch job scheduled with this program. Job name : IN_8A_TCS_FUSION_IDOC_REPROCESS.
We use this specially for the Customer Service Module, where the service orders' statuses are updated in SAP.
Recently the job is failing frequently, with below error :
"Exception condition "SEQ_NOT_FOUND" raised."
I am not able to attach here the full dump, as there is size constraint.
We are not able to find out any particular reason for this, as mostly the next run is successful & no idocs are stuck.
Could you please help us to solve this.
Thanks in advance!
Regards,
Dheemahi