Email content in GRC access request

Dear Experts,

Can any one let me know from where GRC access request email content is picked up which creating creating throught access request.?

I.e when ever the requestor creating request, the manager will get an email( and in my scenario the email document is maintained in document maintenance(se61 tcode) ). Now i need to prefix user full name in email content(which the manager receives) with Mr./Ms.

Thanks

Katrice