Hi Experts, i'm having an issue, I usually cancel documents by using right click and the selecting the Cancel option. But this time im trying to cancel a Credit Memo, and I keep getting a message stating: Cancellation is not possible; base orders reopened. I checked the base documents and all of them are closed.
What am I doing wrong? is it a bug? is it a particular configuration? Im using SAP B1 9.0 PL05
Thanks in advance for your time and knowledge.